Terms of service.

Fittastic is run by Shivam (“I”, “me”). You can reach me at hello@shivamcoaching.com. By buying or booking anything here, you agree to these terms and to the privacy notice.

• Workout plans. An 8-week programme and a training tracker to download, plus one free 1:1 call.
• 1:1 coaching. A block of 1, 3, 6 or 12 months, with a personalised programme, a nutrition plan, weekly check-ins and WhatsApp access to me. Each month is 30 days.
• 1:1 calls. A 60-minute video call with me. You get one free call when you verify your email and one with every plan you buy. Free calls don’t expire. After that, calls are paid.
• Newsletter. Free and optional. Every newsletter email has an unsubscribe link.

To buy or book, you need an account with a verified email, and you need to be 18 or over. If you’re under 18, a parent or guardian has to make the purchase and agree to these terms for you. Keep your login to yourself; you’re responsible for what happens on your account.

Prices are in Indian rupees and inclusive of all taxes, and the price shown at checkout is the total you pay. Payments are handled by Razorpay, so I never see your card or bank details. Every purchase is a one-off payment; nothing auto-renews or charges you again. When I run a sale, the sale price and its end date are shown on the site, and the price goes back to normal when it ends.

• Plans are ready to download as soon as your payment goes through, from your profile.
• Coaching starts the day your payment goes through and runs on consecutive days. It can’t be paused or extended, and missed time isn’t added back.
• Calls are confirmed by email once booked. An unpaid booking holds your slot for 30 minutes; after that the slot is released.

Plans are digital and delivered instantly, and coaching and calls are reserved for you, so all sales are final and you can’t cancel for a change of mind. You will get a refund, to your original payment method, if:

• you were charged twice, or money left your account but the order didn’t go through;
• you paid for a call after its 30-minute hold ran out, so it wasn’t booked;
• a plan file is broken or not what was described, and I can’t replace it; or
• I can’t deliver something you paid for.

If a plan is refunded, its download and any unused free call that came with it are removed.

Rescheduling calls. Calls can’t be cancelled, but you can reschedule from your profile up to 2 times, as long as it’s more than 24 hours before the start. Inside 24 hours, or if you don’t turn up, the call counts as used. If I need to move a call, we’ll agree a new time, and if none works for you, I’ll refund a paid call.

The same policy is on its own page: cancellations and refunds.

Plans, coaching and calls are general fitness and nutrition guidance, not medical advice. I’m not a doctor or a registered dietitian. Before you start, check with a doctor if you have a health condition or injury, or are pregnant, and tell me what they said. Training carries some risk of injury, so warm up, use sensible weights and stop if something hurts. Results depend on you and aren’t guaranteed.

Plans, trackers, programmes and emails are my work. You can use what you buy for your own training, but you can’t share, resell or republish it.

As far as the law allows, my liability for anything you buy is limited to what you paid for it. Nothing in these terms takes away your rights under the Consumer Protection Act, 2019.

If something’s wrong, email hello@shivamcoaching.com. I’ll reply within 48 hours and aim to resolve it within a month. These terms are governed by Indian law. You can still take a complaint to the consumer commission where you live.

I may update these terms, prices or services. Anything you’ve already paid for stays under the terms you bought it on.