Privacy
Privacy notice.
What I collect, why, who handles it, and your rights.
1. Who is responsible
Fittastic is run by Shivam (“I”, “me”). For anything about your data, email hello@shivamcoaching.com.
2. What I collect
- Your name, email and password.
- Profile details you choose to add, such as phone number, date of birth, gender, height and weight.
- What you buy and book, and what you tell me during coaching.
- How you use the site and the device you use it on.
Payment details go straight to the payment provider. I never see or store them.
3. Why I use it
- To run your account and deliver what you buy.
- To send emails you need, such as codes, receipts and booking details.
- To send the newsletter, if you’ve opted in.
- To keep the site secure and improve it.
- To keep records the law requires.
4. Your consent
By creating an account or buying, you agree to this notice. The newsletter and analytics are optional. You can withdraw consent at any time by emailing hello@shivamcoaching.com, unsubscribing, or changing your cookie choice, though I may then not be able to provide a service that needs the data.
7. How long I keep it
Your data is kept while your account is open, and deleted when you ask. Payment records are kept as long as tax law requires. The newsletter list is kept until you unsubscribe.
8. Keeping it safe
The site uses an encrypted connection, passwords are hashed, and only I can access account data. If a breach affects your data, I’ll tell you and the authorities as the law requires.
9. Your rights
You can ask to see, correct or delete your data, or name someone to act for you if you can’t. Email hello@shivamcoaching.com and I’ll respond within 30 days.
10. Children
If you’re under 18, a parent or guardian must create the account and agree to this notice for you.
11. Complaints
Email hello@shivamcoaching.com. I’ll acknowledge it within 48 hours and resolve it within 30 days.